Get the most out of your Infratel Solution suites with our world-class customer focused education programs:
- Modular, hands-on training
- Certified expert instructors
- User-friendly courseware
- Efficient training methods
- Web-based delivery (on-site options available)
Courses are available for both Infra Call Center and Infra Comm Suite, tailored to the specific audience, such as Administrators, Supervisors, End-Users (agents) and Developers.
The courses offered are ideal for Infratel customers, business partners, consultants, integration partners, independent software vendors or anyone wanting to know more about our solution offerings.
The following are the courses currently offered:
- Infra Call Center – Admin Module
- Infra Call Center – Supervisor Module
- Infra Call Center – Operator Module
- Infra Comm Suite – Admin Module
- Infra Comm Suite – User Module
Partner Certification Program
Differentiate your organization from the competition in the marketplace by having certified Infratel consultants and engineers within your ranks. We will fully prepare your consultants from the basics of call center technology right up to advanced topics, including system migration, project management and fine-tuning of existing deployments.
All participants, having successfully completed the course requirements, will be accorded the following:
- Certificate of Achievement
- Use of the corresponding certified logo
- Recognition for your achievement
- Priority consideration for future programs
- Special Train-The-Trainer upgrade path
Become certified with Infratel and gain access to a wide variety of resources, tools and opportunities, enhanced credibility, accelerated sales efforts and added knowledge to do your job better.
Developer Certification Program
This course provides independent software vendors who wish to build upon Infratel’s core solutions an avenue to be certified. ISVs with Infratel’s Certified Developers will be able to gain credibility in the market place by offering customised enhancements to Infratel’s customers.
