Infratel backs everything we do with world-class service, support and training. From pre-sales assistance, to deployment support, end-user training and ongoing technical support and customer service, Infratel is committed to ensuring our partners and customers get the full benefit of our powerful call center and telephony solutions.
Training and Certification
Solutions Training: Infratel offers both live onsite training as well as access to online training courses for both Infra Call Center and Infra CommSuite. These courses are designed to help supervisors, IT support, phone agents and administrators get up to speed quickly in order to realize the maximum value from their Infratel system.
Partner Certification
Infratel offers comprehensive training for our partners. Infratel certified partners are fully qualified to assess, deploy and support Infratel solutions into any Windows Server and VOIP-based infrastructure.
Developer Certification
Because Infratel’s solutions are based on open standards and are fully customizable, there is plenty of room for creative developers to create new solutions that extend the capabilities of Infratel’s core offerings. Our Developer Certification program provides developers with the tools and support they need to develop custom solutions for their customers.
