
State-of-the-art SIP-based
Contact Center Solution
100% Powered by Microsoft Windows™
- Scalable from 4 to more than a
1000 agent seats - Intelligent Predictive Dialer
- Build complex & multi-layered IVRs easily
- Embedded routing algorithms
- Tight integration of IVR & ACD
- Unlimited queues
- Virtual queue enabled
- Comprehensive logs
- Unlimited number of queues
- Real-time & historical reporting
- Integrated comprehensive statistics module
- Multi-site enabled
(Virtual Contact Centres) - Remote agent enabled
- Built-in call recording
- Easy connectivity to external
CRMs and databases - Familiar Windows™-based
administration - Fast installation and deployment . . . more

Revolutionary SIP-based
PBX & Communications Server
100% Powered by Microsoft
Windows™
- Supports enterprise deployment
of any size - Integrates with
existing TDM
lines and analog telephones - Supports unlimited VOIP (SIP)
service providers - Supports all major SIP phones,
softphones, gateways, etc - Unlimited multi-layered IVRs
- Intelligent call routing
- Unlimited voice mail
- Unified and Integrated messaging
- Personal Auto-attendants
- Seamless MS Outlook™
&
MS Exchange™ integration - Tight Microsoft™ Active Directory integration
- Embedded centralized and personal call recording
- Supports distributed office locations
- "Road Warrior" enabled . . . more





