Blog

Infra Cloud Receptionist (ICR) is much more than a simple answering system. Business owners who take full advantage of ICR’s powerful capabilities can use the tool strategically to improve service and motive new sales. How? Any business owner who employs more than one sales person understands the competition for inbound calls. Effective sales people work hard [...]

Much of the excitement around Infra Cloud Receptionist seems to center on the newfound power it provides to small businesses to project a more polished, professional image through the phone system. A well designed website combined with an effective marketing campaign can cause the phone to ring with prospects who have been led to expect [...]

Introducing Infra Cloud Receptionist: Delivering on the promise of the cloud for SMB’s. A number of technology bloggers have releasedtheir 2012 predictions. Not surprisingly, accelerated adoption of cloud solutions has a spot on nearly every list. In his 2012 predictions blog, John Engates, chief technology officer for Rackspace computing, talks about the growing awareness of [...]

I recently wanted to buy some flowers for my wife and called my usual flower shop. When I called, the person was very helpful and assisted with my order. However, after talking to her for a couple of minutes, she recognized my voice.  But, she didn’t remember anything about what I’ve ordered previously. After placing [...]

Given this is the first post to our blog and will set the tone moving forward, I thought I would step outside of the role I have at Infratel and I would write from the perspective of a consumer.  One that isn’t happy right now.  I should also say, I LOVE TECHNOLOGY.  Yes, I yelled [...]