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State-of-the-art SIP-based
Contact Center Solution
100% Powered by Microsoft Windows™
- Scalable from 4 to more than a
1000 agent seats
- Intelligent Predictive Dialer
- Build complex & multi-layered IVRs easily
- Embedded
routing algorithms
- Tight integration of IVR & ACD
- Unlimited queues
- Virtual queue enabled
- Comprehensive logs
- Unlimited number of queues
- Real-time & historical reporting
- Integrated
comprehensive statistics module
- Multi-site enabled
(Virtual Contact Centres)
- Remote agent enabled
- Built-in call recording
- Easy connectivity to external
CRMs and databases
- Familiar Windows™-based
administration
- Fast installation and deployment . . . more
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Revolutionary SIP-based PBX & Communications Server
100% Powered by Microsoft Windows™
- Supports enterprise deployment
of any size
- Integrates with
existing TDM
lines and analog telephones
- Supports unlimited VOIP (SIP)
service providers
- Supports all major SIP phones,
softphones, gateways, etc
- Unlimited multi-layered IVRs
- Intelligent call routing
- Unlimited voice mail
- Unified and Integrated messaging
- Personal Auto-attendants
- Seamless MS Outlook™
& MS Exchange™ integration
- Tight
Microsoft Active Directory
integration
- Embedded centralized and personal call recording
- "Road Warrior" enabled
- Supports distributed office locations
- Unified dialing plans . . . more
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